Customer Service Specialist – Insurance Recovery

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Located in Amarillo, TX

Salary: 17.50/hr.

Customer Service Specialist – Insurance Recovery
Amarillo, TX
Monday–Friday | 8:00 AM–5:00 PM

 

Are you looking for a stable, full-time opportunity where you can grow your skills and build a long-term career? This is a great entry point into a professional office environment—no prior industry experience required.

 

We are seeking a dependable and detail-oriented individual to join our team. This role is ideal for someone with strong customer service or office experience who enjoys problem-solving and working in a team environment.

 

What You Will Do:

  • Contact medical, dental, and long-term care providers to resolve claim discrepancies
  • Communicate professionally by phone and email
  • Research account information and document updates in internal systems
  • Maintain accurate notes and track progress on accounts
  • Work toward daily and weekly goals in a fast-paced, team-oriented environment

What We Are Looking For:

  • Strong verbal and written communication skills
  • Proficiency in Microsoft Word, Excel, and Outlook
  • Ability to stay organized and manage multiple tasks
  • Positive attitude and willingness to learn
  • Dependability and interest in long-term employment

Preferred (but not required):

  • Call center or office customer service experience
  • Exposure to healthcare, insurance, or billing environments

Why This Opportunity Stands Out:

  • Consistent Monday–Friday schedule
  • Incentive pay available after training
  • Stable, full-time position
  • Training provided with opportunity to grow
  • Supportive team environment

 

Express Office: Amarillo
6605 I-40 West
Amarillo, TX 79106
Apply Now