Customer Service Representative

Top Job

Located in Walterboro, SC

Salary: $15.20/hr.

We are currently looking for a qualified Customer Service Representative for a company located in Walterboro. 

Pay: $15.20/hr.

Schedule: M-F 8am-5pm

Job Responsibilities: 
1.     Creates an Exceptional Customer Experience
     a.    Identifies and responds to customer's needs in a timely and efficient manner
     b.    Builds internal and external relationships
     c.    Ensures customer confidentiality and private information is maintained
2.    Performs Job Related Functions
     a.    Interviews customers and process applications, making recommendations for product and services approval
     b.    Processes payments, verifies cash, endorsements, issues receipts, ACH, etc.
     c.    Prepares and present assigned daily marketing offers
     d.    Responsible for assigned collection of customer accounts
     e.    Compiles and maintains records of all daily assigned tasks

Qualifications:
3.    Ensures Compliance
     a.    Adheres to all 1 FFC policies and procedures
     b.    Complies with all State and Federal regulations
4.    Engages a Learning & Development environment
     a.    Participates in personal development
     b.    Exhibits knowledge of all 1 FFC products
     c.    Seeks additional opportunities and responsibilities
5.    Exemplifies the 1 FFC Leadership Competencies
6.    Performs all other work-related duties as assigned

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