Customer Service Representative/Sales

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Located in Maumee, OH

Salary: $20 per hour+Commission

Maumee, OH

**MUST HAVE 2-5 YEARS OF WORK LONGEVITY!

 

Some of our CSR’s duties and responsibilities:

  • Assess and understand client’s needs and expectations
  • Provide clients with accurate and market competitive estimates in a timely manner
  • Mathematical analysis – The ability to add, subtract, multiply and divide using whole numbers, fractions and decimals will be required. Also, must have a solid understanding of the use of a ruler and percentages.
  • Quote follow up/Close sales
  • Order Entry – Obtain and organize all job details required for a client order. The ability to provide/communicate accurate operational instructions is a necessity.
  • Assign lead times
  • Pre-press proofing
  • Effectively communicate job concerns, changes or delays with clients, production team and central facilities
  • Critical thinking/Problem solving as necessary to fulfill orders
  • Maintain & Maximize Accounts
  • Ask for referrals/Google reviews
  • Absorb marketing provided leads – connect with potential client, research and pursue
  • Personal Development – This will be ongoing and never ending
  • Additional Account Manager duties as assigned by supervisor and outlined in a personalized Individual Business Plan (IBP)

 

 

 

 

#1349OS

Express Office: Toledo
5350 Airport Highway
Suite 104
Toledo, OH 43615
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