Position Summary

We are seeking a reliable and detail-oriented IT Technician to provide technical support and maintain the company’s computer systems, hardware, software, and network infrastructure. The ideal candidate will troubleshoot technical issues, assist employees with IT-related concerns, and help ensure smooth daily operations of all technology systems.

Key Responsibilities

Install, configure, and maintain computer hardware, software, printers, and networking systems
Provide technical support to employees for hardware, software, email, and network issues
Troubleshoot and resolve system, internet, and connectivity problems in a timely manner
Set up and manage user accounts, passwords, and access permissions
Monitor and maintain company servers, security systems, and backups
Perform routine system updates, maintenance, and virus protection
Assist with installation and maintenance of phone systems, cameras, and office technology equipment
Maintain IT inventory and documentation of systems and equipment
Coordinate with external vendors or service providers when necessary
Ensure data security and compliance with company IT policies

Qualifications

Associate’s degree or certification in Information Technology, Computer Science, or related field preferred
Previous experience in IT support or help desk environment preferred
Knowledge of Windows operating systems, Microsoft Office, networking, and basic cybersecurity practices
Strong troubleshooting and problem-solving skills
Excellent communication and customer service abilities
Ability to work independently and manage multiple tasks

Preferred Skills

Experience with network setup and maintenance
Familiarity with cloud services, remote desktop support, and backup systems
Understanding of cybersecurity and data protection procedures
Experience with printers, scanners, and surveillance systems
Experience with Razor software and related business management systems preferred

Work Environment

Full-time position
May require occasional after-hours or weekend support
Ability to lift and move computer equipment when needed

Apply online at www.expresspros.com select Houston North

send resume to Fritzy.Lopez@ExpressPros.com

Call 281-931-7100 to set up an interview

Express Office: Houston (North)

14015 Park Drive

Suite 219

Tomball, TX 77377

Email us

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