Quality Control Specialist

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Located in Roseburg, OR

Salary: $16.25

Quality Control Specialist

Fulltime, $16.25

Monday through Friday (6am-2:30pm)

The Quality Control Agent is responsible for inspecting and quality-checking all company’s products before, during, and after the manufacturing process. This role works closely with the Production and Customer Service teams to support COAs, shipping, and product-related inquiries while assisting the Quality Unit (QU) Manager with quality issues.

Key Responsibilities

  • Perform quality inspections on products throughout the manufacturing process
  • Create Manufacturing Batch Records (MBRs) and maintain all required documentation
  • Review and approve Certificates of Analysis (COAs), MSDS/SDS, and release drums for shipment
  • Support raw material sampling, testing, and incoming shipment inspection
  • Conduct weekly internal audits (clean room, wet room, warehouse) and water testing
  • Assist with label revisions, reference sheets, FTIR forms, and documentation updates
  • Investigate non-conformance and out-of-specification issues with the QU Manager
  • Log commercial sales, returns, and COA tracking
  • Provide customer service backup (phone, email, and web inquiries)
  • Communicate effectively with Production, Operations, and Customer Service teams
  • Participation in the Safety Committee
  • Perform additional duties as assigned

Required Skills & Qualifications

  • Experience with FDA and cGMP regulations (preferred)
  • Proficiency with Adobe Illustrator and Photoshop
  • Proficient in Microsoft Office Suite, especially Excel
  • Minimum typing speed of 40 WPM
  • Strong organizational skills with the ability to manage multiple priorities and work independently with minimal supervision
  • Excellent verbal and written communication skills, including active listening
  • Solid problem-solving, analytical, and decision-making abilities
  • High attention to detail and accuracy
  • Adaptable, proactive, and able to perform well under pressure
  • Team-oriented with strong interpersonal skills and a customer service focus
  • Resilient, positive attitude with the ability to handle difficult customers professionally while balancing customer advocacy and company interests

Working Conditions & Physical Demands

  • Prolonged computer use involving typing and data entry
  • Frequent lifting, carrying, pushing, and pulling of drums and boxes (10–50 lbs.)
  • Bending, kneeling, and standing for extended periods
  • Work in both office and production environments (exposure to noise, dust, and cleaning agents)
  • Must wear required PPE and strictly follow safety and cGMP policies
  • Ability to communicate effectively (speech, vision, and hearing)

 

Express Office: Roseburg
741 Northeast Garden Valley Boulevard
Roseburg, OR 97470
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