Quality Control Specialist

Top Job

Located in Roseburg, OR

Salary: $16.25

Quality Control Specialist

Fulltime, $16.25

Monday through Friday (6am-2:30pm)

The Quality Control Agent is responsible for inspecting and quality-checking all company’s products before, during, and after the manufacturing process. This role works closely with the Production and Customer Service teams to support COAs, shipping, and product-related inquiries while assisting the Quality Unit (QU) Manager with quality issues.

Key Responsibilities

• Perform quality inspections on products throughout the manufacturing process
• Create Manufacturing Batch Records (MBRs) and maintain all required documentation
• Review and approve Certificates of Analysis (COAs), MSDS/SDS, and release drums for shipment
• Support raw material sampling, testing, and incoming shipment inspection
• Conduct weekly internal audits (clean room, wet room, warehouse) and water testing
• Assist with label revisions, reference sheets, FTIR forms, and documentation updates
• Investigate non-conformance and out-of-specification issues with the QU Manager
• Log commercial sales, returns, and COA tracking
• Provide customer service backup (phone, email, and web inquiries)
• Communicate effectively with Production, Operations, and Customer Service teams
• Participation in the Safety Committee
• Perform additional duties as assigned

Required Skills & Qualifications

• Experience with FDA and cGMP regulations (preferred)
• Proficiency with Adobe Illustrator and Photoshop
• Proficient in Microsoft Office Suite, especially Excel
• Minimum typing speed of 40 WPM
• Strong organizational skills with the ability to manage multiple priorities and work independently with minimal supervision
• Excellent verbal and written communication skills, including active listening
• Solid problem-solving, analytical, and decision-making abilities
• High attention to detail and accuracy
• Adaptable, proactive, and able to perform well under pressure
• Team-oriented with strong interpersonal skills and a customer service focus
• Resilient, positive attitude with the ability to handle difficult customers professionally while balancing customer advocacy and company interests

Working Conditions & Physical Demands

• Prolonged computer use involving typing and data entry
• Frequent lifting, carrying, pushing, and pulling of drums and boxes (10–50 lbs.)
• Bending, kneeling, and standing for extended periods
• Work in both office and production environments (exposure to noise, dust, and cleaning agents)
• Must wear required PPE and strictly follow safety and cGMP policies
• Ability to communicate effectively (speech, vision, and hearing)

 

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