Key Responsibilities

• Answer incoming calls and greet walk-in customers professionally
• Maintain accurate records of service tickets, invoices, and customer information
• Process payments, invoices, and basic bookkeeping tasks
• Assist with ordering office supplies and tracking inventory needs
• Support communication between customers and the service team
• Handle filing, data entry, and general office organization
• Assist with follow-ups on completed repairs and customer satisfaction
• Keep front office clean, organized, and presentable at all times

Qualifications & Skills

• Previous office, administrative, or customer service experience preferred
• Strong communication and customer service skills
• Basic computer skills (Microsoft Office, email, data entry)
• Ability to multitask and stay organized in a busy environment
• Dependable, punctual, and able to work independently
• Comfortable handling confidential and financial information