Medical Front Desk Supervisor

Top Job

Located in Miami, FL

Salary: $20.00-$25.00

Front Desk Supervisor 

We are seeking an experienced and professional Front Desk Supervisor to join our busy Clinic. The ideal candidate is bilingual in English and Spanish, has strong leadership abilities, and is passionate about providing exceptional patient service in a fast-paced healthcare environment.

Responsibilities

• Supervise daily front desk operations and support front office staff
• Ensure efficient patient check-in and check-out processes
• Train, mentor, and monitor front desk team performance and productivity
• Coordinate scheduling, patient flow, and staff coverage
• Verify insurance benefits, obtain authorizations, and collect co-pays
• Assist patients with appointments, referrals, and general inquiries
• Address patient concerns professionally and ensure excellent customer service
• Maintain accurate patient records and ensure HIPAA compliance
• Collaborate closely with physicians, medical assistants, and clinical staff to support smooth clinic operations

Requirements

• Bilingual in English and Spanish required
• Previous supervisory experience preferred OR minimum of 5 years of front desk experience in a medical office
• Experience in a cardiology or specialty medical practice preferred
• Strong understanding of medical scheduling, insurance verification, and referrals
• Excellent communication, leadership, and organizational skills
• Ability to multitask and work efficiently in a fast-paced clinic setting
• Proficiency with EMR systems and medical office software
• Professional appearance and patient-focused attitude

Preferred Qualifications

• Knowledge of cardiology terminology and procedures
• Experience managing high patient volume
• High school diploma or equivalent

Schedule & Compensation

• Full-time position 8am-5pm
• Competitive pay based on experience
• Benefits available for eligible employees

Apply Now