Located in Hernando, MS

Key Responsibilities

Reception & Communication: Answering, screening, and directing heavy, multi-line phone calls from carriers, drivers, and customers, often in a fast-paced environment.
Logistics Administration: Preparing, scanning, and filing shipping documents such as bills of lading, invoices, and delivery receipts.
Data Entry & Management: Updating warehouse management systems (WMS) or ERP software with accurate shipment, inventory, and tracking information.
Driver & Carrier Coordination: Greeting drivers, verifying, and tracking incoming/outgoing shipments.
Customer Support: Resolving tracking issues, providing shipment updates, and managing general inbox inquiries.
Office Support: Maintaining a tidy reception area, ordering office supplies, and assisting with basic accounting/billing tasks.

Required Qualifications & Skills

Experience: Previous experience in a clerical or administrative role within the logistics, transportation, or shipping industry is highly preferred.
Technical Skills: Strong computer literacy, specifically with Microsoft Office Suite (Word, Excel, Outlook) and data entry experience.
Interpersonal Skills: Excellent communication skills and the ability to maintain a professional demeanor under pressure.
Organization: Strong multitasking abilities, attention to detail, and time management.
Languages: Bilingual abilities (e.g., Spanish) are frequently listed as desirable.

Common Qualifications

Express Office: DeSoto County

5740 Getwell Road

Building 6, Suite A and B

Southaven, MS 38672

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