Concierge

Top Job

Located in Towson, MD

Salary: $17

Express Employment Professionals - Timonium is looking for a RELIABLE, CUSTOMER FOCUSED Concierge professional to provide excellent service to the tenants of one of Towson's premier condominium communities. If you enjoy working with people and are looking for a part time weekend position, this could be the opportunity for you. Call Express now - 410-616-9678!

Job Title: Front Desk Concierge

Location: Towson, MD
Employment Type: Part Time/Shift-based

Job Summary

The Front Desk Concierge is the first point of contact for residents, guests, and vendors in a premier high-rise apartment community in Towson. This role is responsible for delivering exceptional customer service, maintaining building security, and ensuring smooth daily operations at the front desk.

Key Responsibilities

• Greet residents, guests, and visitors in a professional and friendly manner
• Manage front desk operations, including answering phones and responding to inquiries
• Monitor building access and security systems; ensure only authorized individuals enter the premises
• Receive and log packages, deliveries, and mail; notify residents accordingly
• Coordinate with building management, maintenance staff, and security personnel
• Handle resident requests, complaints, and service issues promptly and courteously
• Maintain accurate records, logs, and incident reports
• Assist with amenities
• Enforce building policies and procedures
• Provide local recommendations and general assistance to residents and guests

Qualifications

• High school diploma or equivalent required
• Previous experience in customer service, hospitality, or concierge roles preferred
• Strong communication and interpersonal skills
• Professional appearance and demeanor
• Ability to multitask and remain calm under pressure
• Basic computer skills (email, scheduling systems, package management software)
• Availability to work flexible hours, including evenings, weekends, and holidays

Skills & Competencies

• Excellent customer service and problem-solving abilities
• Attention to detail and strong organizational skills
• Reliability and punctuality
• Discretion and ability to handle confidential information
• Team-oriented mindset

Working Conditions

• Stationed at a front desk for extended periods
• May require standing, light lifting (packages), and interacting with high foot traffic
• Fast-paced environment with frequent interruptions

Apply Now