Patient Access Specialist

Located in Jacksonville, IL

Salary: $16-$19/HR

Patient Access Specialist

Jacksonville, IL $16–$19/hour
Full-Time Overnight Shift, Schedule: Monday–Thursday 8:30 PM – 6:30 AM

Are you dependable, professional, and comfortable working independently overnight? We are hiring a Patient Access Specialist to support a busy 24-hour healthcare department in Jacksonville, IL.

This role is an important first point of contact for patients and visitors. You’ll help keep operations running smoothly by checking in patients, verifying insurance information, answering incoming calls, and directing visitors to the appropriate departments.

Important to Know

• This is a 24-hour department, so workloads can vary throughout the shift
• Some nights may be very busy, while others may be slower-paced
• Ideal for someone who works well independently and stays productive during downtime

Responsibilities

• Verify patient insurance information accurately
• Greet patients and visitors professionally
• Check in patients and guide them to the correct department
• Answer and route incoming phone calls
• Maintain accurate patient information and records
• Support overnight front desk operations in a fast-paced healthcare setting

Qualifications

• Working knowledge of insurance verification required
• Strong customer service and communication skills
• Comfortable handling repetitive tasks and fluctuating workloads
• Ability to stay focused during slower periods
• Reliable attendance and professionalism are essential
• Previous healthcare, receptionist, or patient registration experience is helpful

Apply today to join a healthcare team that plays a critical role in patient support and care coordination.

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