Customer Service Representative

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Located in Manassas, VA

Salary: 20.00 to 22.00

Customer Service Representative

Location : Culpeper, VA

We are seeking a dependable and professional individual for a customer service position. This person will be responsible for answering phone calls, assisting customers with questions or concerns, and providing excellent customer support. Additional duties may be assigned, and training/instructions will be provided on how to complete those tasks successfully.

Responsibilities:

  • Answer incoming customer calls in a courteous and professional manner

  • Assist customers with questions, concerns, and general support

  • Take messages and direct calls when necessary

  • Complete additional assigned tasks and administrative duties

  • Follow company procedures and instructions provided by management

  • Maintain a positive and helpful attitude with customers and team members

Qualifications:

  • Strong communication and customer service skills

  • Professional phone etiquette

  • Ability to follow instructions and complete assigned tasks

  • Basic computer and organizational skills

  • Reliable, punctual, and team-oriented

Experience:
Previous customer service experience is preferred but not required.

Schedule/Pay:
Compensation: $20 to $22 based on experience

Schedule: Monday to Friday

Apply: 

Email a copy of your resume to bela.blunt@expresspros.com

 

Express Office: Manassas
9210 Church Street
2nd Floor
Manassas, VA 20110
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