Office Clerk - Collections Dept

Located in McAllen, TX

Salary: $14.00 per hour

Office Clerk- Collections Dept

Location: McAllen, TX
Pay Rate: $14/hour
Schedule: Monday – Friday | 30 hours per week
(9:00 AM – 3:00 PM or 10:00 AM – 4:00 PM)
Assignment Length: Approximately 6 months
Start Date: Week of May 18, 2026

Job Summary

We are seeking a dependable and detail-oriented Office Clerk to provide administrative and clerical support within the Collections Department of a Credit Union in McAllen, TX. This temporary assignment is ideal for someone who is organized, accurate, and comfortable handling confidential financial information in a professional office environment.

Essential Duties & Responsibilities

• Process payments in accordance with Credit Union policies and procedures
• Research delinquent accounts involving insurance cancellation notices
• Prepare and send member correspondence regarding delinquent accounts when appropriate
• Complete internal transfers from member accounts to pay delinquent loans and/or credit card accounts as needed
• Process claims related to repossessions and total loss accounts
• Prepare credit warranty refunds for approval by the Collections Manager
• Submit claims on damaged vehicles and coordinate repairs for repossessed vehicles
• Assist with sending vehicle titles to vendors after auction or retail sales
• Maintain accurate files, records, and departmental reports
• Provide clerical support to the Collections Department as needed
• Alert the Collections Manager regarding backlogs or potential workflow issues
• Perform other administrative duties assigned by management

Qualifications

• High school diploma or GED preferred
• Previous office, clerical, banking, collections, or customer service experience preferred
• Strong attention to detail and organizational skills
• Ability to handle confidential information professionally
• Basic computer and data entry skills required
• Proficient in Microsoft Office programs including Word and Excel
• Strong written and verbal communication skills
• Ability to multitask and work independently in a fast-paced office environment

Work Environment

• Professional office setting
• Primarily seated desk work with frequent computer use
• Fast-paced environment requiring accuracy and attention to detail

For immediate consideration, please call Perla at 956-664-9675 ext.180 

Apply Now