• Primary contact for customers throughout the full cycle of their equipment servicing
• Frequent and timely updates for the customer, ensuring a high-quality customer service experience
• Provide calibration documentation for the customers’ compliance requirements
• Maintain inventory of gauge service parts
• Assist with sales orders and purchase orders
• This role is in a shop environment and primarily administrative in nature, with some receiving, packaging, pulling, and lifting upwards of 50 lbs.

• Professional demeanor with a strong sense of customer service
• Familiar with MS Office Suite
• MS Dynamics 365 experience highly valued
• Experience in a calibration or laboratory testing environment highly valued
• Coordinate the gauge service department with minimal supervision

Physical Requirements

• Standing and walking throughout the entire shift 
• Regular lifting (50 lbs. unassisted; heavier items with equipment or team lift) 
• Working in a non-climate-controlled environment (warm temperatures and humidity during spring–fall months)  
• Laboratory facilities contain minor, fully shielded radiation sources used strictly for materials testing