Collections Clerk

Located in Knoxville, TN

Salary: $17.00 per hour

Job Title: Credit & Collections Clerk
Pay: $17.00 per hour
Location: Knoxville, TN

About the Role

We are seeking a detail-oriented and motivated Credit & Collections Clerk to join our team. This position plays a key role in maintaining healthy client relationships while ensuring accounts are properly managed and up to date.

Key Responsibilities

• Make outbound phone calls to clients regarding outstanding balances.

• Assist clients with questions and concerns about their accounts.

• Perform collections in a professional and courteous manner.

• Maintain accurate and organized records of communications and payments.

• Work closely with internal staff to resolve billing discrepancies.

• Provide exceptional customer service to strengthen client trust and retention.

Qualifications

• Previous experience in credit, collections, or customer service preferred.

• Strong communication and problem-solving skills.

• Ability to remain professional and empathetic during sensitive conversations.

• Computer skills with knowledge of Microsoft Office and data entry proficiency.

• Ability to handle high volume of calls dealing with sensitive and confidential information.

• High attention to detail and ability to stay organized.

Why Join Us?

• Competitive hourly pay of $17.00 per hour with review for increase after 90 days.

• Supportive team environment with opportunities for growth.

• Consistent weekday schedule.

How to Apply:
Contact Missy White, Employment Specialist
Express Employment Professionals – Knoxville, TN
8805 Kingston Pike, Knoxville, TN 37923
melissa.whitel@ExpressPros.com
(865) 293-4764

Apply Now