A/R-Collections/Credit Representative

Top Job

Located in Arlington, TX

Salary: $19-24 HR

Position: Credit Analyst

Location: Grand Prairie, TX 75050

Hours: 8am-5pm, Mon-Fri

Pay: $19-25 DOE 

 

SUMMARY: Under minimum supervision, responsible for handling a wide variety of credit and collection functions. Interact with credit sources. Processes credit files, customer applications, and delinquent payments. Expedites collection of overdue accounts, gathers information, and ensures credit standards are maintained. Must meet or exceed company goals.

 

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 

• Review orders on credit hold for release.

• Follow credit and collection procedures to minimize delinquency and meet department goals.

• Contact customers to collect past due invoices, including phone calls e-mails and monthly follow-up letters.

• Documents status of collection efforts in SAP.

• Manage assigned accounts receivable portfolio by analyzing and resolving issues that drive delinquencies.

• Process credit applications by pulling together trade references and credit reports.

• Recommend credit limits on new accounts and credit limit reductions or increases on existing accounts.

• Set up new customer accounts in SAP and maintain credit application files.

• Respond to telephone inquiries and assist in solving questions related to the status of customer accounts.

• Process customer credit card payments.

• Provide guidance to A/R application to ensure proper application of customer payments.

• Recommend customer credit limit increases, decreases and withdrawal of credit terms.

• Recommend accounts for placement with collection agencies.

• Recommend accounts for bad debt write off.

• Provide credit references for customers.

• Monitor COD accounts by preparing monthly reports to branches and operations.

• Process NSF checks, charge back to accounts, re-submit for bank collection and generate NSF letters.

• Maintain proper State Tax Certificate files in compliance with State requirements and preparation for tax audits.

• Respond to incoming emails, faxes and voicemails.

• Issuing of tax credits, maintaining credit/overpayment balances, registering new customer on payment portal, short pay research, daily clearing of billing blocks, etc.

• Perform other duties as assigned.

 

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are a representation of knowledge, skill, and ability required

 

Education and/or Experience:

• High School Diploma or equivalent required, 2 years college or 4 years degree preferred.

• Two years related experience required, industry experience preferred.

• Excellent communication, organization, and customer service skills required.

• Ability to interact and be relatable with, customers, sales and warehouse staff.

• Certified credit professional accreditation is a plus (CCE,CBA,CBF,CCRA,CICP,CCP)

• Bilingual Preferred.

 

 

 

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