Human Resources Manager

Located in Redmond, WA

Salary: $90-98k

The Human Resources Manager strengthens  employee experience by ensuring consistent, equitable, and legally compliant HR practices across the organization. This role is responsible for conducting and supporting workplace investigations, facilitating performance management processes, coordinating Leaves of Absence (LOA), managing ADA accommodations, and guiding supervisors through complex people-related issues.

This position plays a critical role in partnering with leaders to foster a fair, respectful, and belonging-centered work environment. As part of the People Division, the Human Resources Manager collaborates closely with the Director of HR, the Talent Acquisition Manager, HR Generalist, the Organizational Excellence team, and the Director of EDIA & Advocacy to uphold culture, values, and policies.

This is an excellent opportunity for an experienced HR professional who excels at building trust, navigating sensitive situations with care, and strengthening organizational systems that support both employees and leaders.

What You Will Be Doing

Workplace Investigations & Employee Relations Support

Lead workplace investigations, including intake, interviews, documentation, fact-finding, and recommendations.

Partner with the Director of HR to determine appropriate outcomes and ensure fair, timely resolution.

Maintain investigation logs, documentation, and reporting in compliance with legal and policy requirements.

Provide consultation to supervisors on employee relations issues, early intervention strategies, documentation standards, and conflict resolution.

Identify trends or systemic issues and recommend policy or training updates.

Performance Management Consultation
Support supervisors in developing clear performance expectations and documentation.

Guide managers through corrective action steps, including coaching, written documentation, and Performance Improvement Plans (PIPs).

Provide tools, templates, and training to strengthen manager capability in performance conversations.

Track performance-related actions to ensure consistency and compliance across departments.

Leaves of Absence (LOA) Administration

Administer and track all LOA processes including FMLA, PFML, unpaid leaves, and nonstandard leaves.

Ensure employees and supervisors understand eligibility, timelines, responsibilities, and required documentation.

Collaborate with HR Operations and Payroll on leave impacts, benefits coordination, and return-to-work transitions.

Job Description

Maintain accurate records and communication to ensure legal compliance and a supportive employee experience.
ADA Accommodations & the Interactive Process

Manage the interactive process for ADA accommodation requests in partnership with employees, supervisors, and HR leadership.

Document requests, assessments, decisions, follow-up actions, and accommodation effectiveness.

Provide education to supervisors on ADA responsibilities, essential job functions, and reasonable accommodations.

Ensure consistency, fairness, and timely resolution of all accommodation requests.

HR Compliance, Policy Implementation & Risk Reduction
Support development, updates, and implementation of HR policies, ensuring alignment with federal, state, and local regulations.

Partner with the Director of HR to conduct internal audits, ensure consistency in policy application, and address compliance gaps.

Assist in preparing for compliance reviews, workplace safety assessments, and other regulatory activities.

Provide training to managers on policy interpretation, documentation expectations, and compliance responsibilities.

Workplace Experience & Culture of Belonging Support

Support Culture of Belonging by ensuring employee experiences reflect fairness, clarity, and care.

Collaborate with the Director of EDIA & Advocacy on integrating equity and trauma-informed practices into HR processes.

Support Organizational Excellence by identifying learning needs related to supervision, policy awareness, and workplace practices.

Ensure communications, processes, and interactions reflect values and commitment to fostering a respectful workplace.

Partnership & Cross-Functional Collaboration
Work closely with:

Director of HR (case consultations, risk management, policy alignment)

Talent Acquisition Manager (consistency from hiring → performance)

HR Generalist (operational support, benefits, data integrity)

Organizational Excellence Director (training and continuous improvement)

Director of EDIA & Advocacy (equity-informed practices)

Support onboarding and offboarding processes related to performance, return-to-work plans, and documentation.

Serve as a trusted advisor to supervisors and employees across the organization.

Your Qualities
5+ years of professional HR experience with demonstrated expertise in employee relations, investigations, LOA administration, ADA accommodations, or HR compliance.

Strong understanding of federal and Washington State employment laws (ADA, FMLA, PFML, WLAD, EEOC, etc.).

Job Description

Experience conducting investigations and/or managing complex employee relations matters.

Excellent judgment, discretion, and ability to navigate sensitive and confidential issues.

Strong coaching, communication, and relationship-building skills.

High attention to detail; strong documentation and organizational skills.

Ability to balance empathetic support with organizational accountability.

Demonstrated commitment to equity, trauma-informed practices, and fostering a culture of belonging.

Proficiency with HRIS systems; ADP WorkforceNow preferred.

Ability to work independently in a fast-paced environment while managing multiple priorities.

Licenses, certificates, and other requirements:

Must pass a criminal background check.

Valid driver’s license.

Reliable personal transportation to ensure ability to travel between locations as needed.

Proof of personal automobile liability insurance.

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