Communication Center Dispatcher - Aviation

Located in Colorado Springs, CO

Salary: $20.00 / $24.00 DOE

Communication Center Dispatch - Aviation

Location: Colorado Springs, CO (On-site)
Schedule: Varies - in a 24/7operating environment
Employment Type: Full-Time - Contract                                                                                                                                                                                                                              Pay: $20.00 / $24.00 hour 

🌟 About the Opportunity

Communication Center Dispatch - Aviation

Location: Colorado Springs, CO (On-site)
Schedule: Varies - in a 24/7operating environment
Employment Type: Full-Time - Contract                                                                                                                                                                                                                              Pay: $20.00 / $24.00 hour 

🌟 About the Opportunity:

As a Communication Center Dispatcher you will work in a twenty-four (24/7) operation environment with extensive reporting and dispatching responsibilities. You will communicate and work with all departments of Aviation divisions, tenants and the Colorado Springs Police Dept. You will perform communication, customer service and other operational and emergency response coordination. Monitor multi-ban radio consoles, CCTVs, security alarms, emergency phones, building automation systems, weather warning equipment and flight tracking devices. Develop and maintain communication logs and reports, which include information from callers, dispatch records, status of field units, and radio communications

🔑 What You’ll Do

 

·      Respond effectively to alerts and emergency situations

·      Utilize communications software to ensure all necessary parties and agencies are notified

·      Effectively coordinate communications and information sharing to mitigate the effect of a situation on airport operations

·      Monitor multi-ban radio consoles, CCTVs, security alarms, emergency phones, building automation systems, weather warning equipment and flight tracking devices

·      Assist with public and tenants concerns and complaints

·      Work in a twenty-four (24/7) operation environment with extensive reporting and dispatching responsibilities

·      Operate a centralized telephone, paging, intercom, and two-way radio communications console

·      Answer and properly route incoming calls

·      Respond to inquiries from airport tenants and the public regarding services, capabilities, responsibilities, and general information

·      Monitor CCTV (closed circuit television), security, fire alarms, and other related building operating systems

·      Determine the proper routing of emergency and non-emergency notifications

·      Develop and maintain communication logs and reports, which include information from callers, dispatch records, status of field units, and radio communications

·      Operate computer terminals and perform data entry

·      Retrieve information from computerized databases

·      Develop and maintain information references, maps, directories, reports, etc., in manual and computerized form to include spreadsheets and databases

·      Perform various inspections throughout the facility to ensure compliance with federal, state, and Airport rules and regulations

🧠 What You Bring

We are looking for candidates who demonstrate:

·      Knowledge of aviation and security software programs; Microsoft Office Suite

·      Ability to work on multiple assignments simultaneously

·      Ability to work independently with minimal supervision

·      Ability to communicate clearly and concisely, verbally and in writing

✅ Minimum Qualifications

• Bachelor’s degree in a related field
• At least 3 years of professional experience in property management, or a related area

Equivalent combinations of education and experience will be considered.

⭐ Preferred Qualifications

·      Equivalent to completion of the twelfth grade (high school diploma or GED)

·      One year of full-time radio operations or related experience plus customer service experience

·      Aviation environment operations center experience - preferred

💪 Physical Requirements

• Ability to sit for prolonged periods of time
• Ability to report on site (not remote)

🔒 Pre-Employment Requirement

• Must successfully pass a TSA-required fingerprint-based background check

 

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