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Located in Fond Du Lac, WI
Salary: $20.00/HR
Hours: Monday - Friday, 8:00am - 12:00pm
Pay: $20.00/HR
Duties:
Prepare and process customer billing, statements, adjustments, and account updates with a high degree of accuracy
Research and locate account information to resolve discrepancies, missing data, or payment issues
Respond to customer inquiries by phone and email, providing clear, courteous, and solution‑focused support
Perform data entry for billing, payments, and account records while maintaining accuracy and confidentiality
Assist with accounts payable tasks such as invoice entry, coding, vendor communication, and payment tracking
Review account activity to identify errors, overdue balances, or unusual patterns and escalate when needed
Maintain organized digital and physical files to support smooth office operations
Coordinate with internal teams to ensure accurate billing, timely payments, and consistent customer communication
Support general office tasks such as scanning, document preparation, and updating internal systems
Use company software, spreadsheets, and online tools to track, verify, and manage account information
Qualifications:
Experience in billing, accounts payable, data entry, customer service, or a related administrative role
Strong phone communication skills with the ability to handle customer questions professionally and calmly
Proficiency with computers, including billing or accounting software, email platforms, and Microsoft Office
High attention to detail and accuracy in data entry, recordkeeping, and document review
Ability to research and locate account information efficiently
Strong organizational skills with the ability to manage multiple tasks and deadlines
Problem‑solving mindset with the ability to resolve customer issues and identify discrepancies
Comfortable working independently as well as part of a small team
Ability to maintain confidentiality and handle sensitive financial information
What does Express offer to you??
Why Express Employment Professionals, Oshkosh WI?
Apply now:
Call - (920) 624-6100 OPTION 2 to schedule a phone interview.
Address - 1775 Witzel Ave Oshkosh WI, 54902
Email - jobs.oshkoshwi@expresspros.com
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