Customer Support Associate - Weekends and Nights

Top Job

Located in San Antonio, TX

Salary: $17.00/Hour

Our client, a manufacturer and distributor of healthcare equipment in Northeast San Antonio, is looking for a Customer Support Associate for a full-time temp-to-hire opportunity at $17/hour. This is an in-office position with 8-hour shift times between 6 AM - 11:59 PM. Weekends are mandatory with any remaining hours scheduled during the weekday. You will have 2 consecutive days off during the week. This is the long-term permanent schedule with no opportunity to switch to another schedule or work from home.

Duties include:

• Providing professional and prompt answer of incoming customer inquiries within a call center
• Taking the initiative to serve customers both proactively and re-actively
• Efficiently providing customers with general product information, appropriate lead times, product availability, ship dates, freight rates, tracking shipments and providing proof of deliveries
• Verifying all orders for accuracy before & during order entry
• Sending Customer Order Acknowledgements to customers within one day of order entry

Requirements:

• Associate’s degree preferred. HS diploma required.
• 2 years of inbound customer service experience.
• Proficient in Windows, Microsoft Office, and Database management.
• Excellent communication skills
• Ability to solve problems, and make beneficial decisions quickly.

Benefits of working with Express Employment Professionals Northeast office:

• No fees
• Weekly pay
• Medical and Dental Insurance Options
• Retirement Saving Plan
• Holiday and Vacation – Eligibility at fewer hours than any other staffing agency 

This center operates 24/7 and 365 days a year. Available schedules for the Customer Support Associate position vary and are posted above. This is a full-time long-term evaluation-hire opportunity. Pay is $17/hr an hour. Apply at Apply.ExpressPros.com and email your resume to Sid at Isidro.Cantu@ExpressPros.com.

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