Office Administrator / Receptionist – Pain Management Clinic
Located in Niagara falls , ON
Salary: 22.50
Location: St. Catharines, Welland, and Hamilton (travel required)
Employment Type: Full-time
About the Opportunity
Our client, a busy and patient-focused pain management clinic, is seeking a reliable and energetic Office Administrator / Receptionist to join their team. This is a great opportunity for someone who enjoys working with people, thrives in a fast-paced healthcare environment, and takes pride in delivering excellent patient service.
Position Overview
The ideal candidate brings a positive attitude, strong interpersonal skills, and a compassionate approach when interacting with patients. You will play a key role in ensuring a smooth and welcoming front-desk experience while supporting the daily operations of the clinic.
Key Responsibilities
- Greet and assist patients at reception with professionalism and care
- Help patient's complete intake forms and ensure all documentation is accurate
- Answer patient questions clearly and courteously, in person and over the phone
- Schedule appointments and maintain organized patient records
- Coordinate with physicians and clinic staff to ensure smooth daily operations
- Maintain efficient patient flow at the front desk
- Perform administrative duties including data entry, filing, and correspondence
- Travel between clinic locations in St. Catharines, Welland, and Hamilton as required
Qualifications
- Previous experience in an administrative or receptionist role (healthcare experience is an asset)
- Strong communication and interpersonal skills
- Positive attitude with a patient-first approach
- Excellent organizational and multitasking abilities
- Ability to work independently and collaboratively
- Valid driver’s license and access to a reliable vehicle (required)
Technical & Computer Skills
- Comfortable using computers and office systems daily
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Experience with scheduling software or EMR systems is an asset
- Strong and accurate data entry skills
- Ability to quickly learn new systems and tools
What Our Client Is Looking For
- A friendly and energetic individual who creates a welcoming environment
- A dependable team player who supports smooth clinic operations
- A detail-oriented professional who can manage multiple tasks efficiently
How to Apply
Please submit your resume and a brief cover letter outlining your experience and suitability for the role to jobs.NiagaraFallsON@ExpressPros.com
Express Office: Niagara Falls
3969 Montrose Road
Unit 9A
Niagara Falls, ON L2H 3A1
Apply Now