Logistics Coordinator / Order Management Specialist

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Located in Chandler, AZ

Salary: DOE

We are seeking a detail-oriented Logistics Coordinator / Order Management Specialist to support daily order processing, shipment coordination, and EDI transaction flow. This role is responsible for managing customer orders from entry to delivery, monitoring EDI activity, coordinating with carriers and warehouse teams, and resolving order-related issues to ensure accurate and on-time fulfillment.

 

Key Responsibilities

Order Management

  • Process, review, and manage customer orders from receipt through shipment.

  • Monitor order status, backorders, and fulfillment timelines.

  • Communicate order updates, delays, or discrepancies to internal teams and customers.

  • Maintain accurate records in the order management system.

Logistics Coordination

  • Coordinate shipments with carriers, warehouse personnel, and internal departments.

  • Schedule pickups, track shipments, and ensure on-time delivery.

  • Prepare shipping documents, labels, and required paperwork.

  • Assist with freight quotes, routing, and carrier communication.

EDI Transaction Support

  • Monitor incoming and outgoing EDI transactions (850, 856, 810, etc.).

  • Troubleshoot EDI errors, missing documents, or failed transmissions.

  • Work with IT, customers, and vendors to resolve EDI-related issues.

  • Ensure data accuracy between EDI feeds and internal systems.

Issue Resolution

  • Investigate and resolve order, inventory, or shipping discrepancies.

  • Support customer service with order-related inquiries.

  • Collaborate with warehouse teams to address picking, packing, or inventory issues.

 

Qualifications

  • 1–3 years of experience in order management, logistics coordination, or related operations role.

  • Experience with EDI transactions (preferred).

  • Strong attention to detail and accuracy.

  • Ability to multitask in a fast-paced environment.

  • Excellent communication and problem-solving skills.

  • Proficiency with Microsoft Office; experience with ERP or WMS systems is a plus.

 

Key Competencies

  • Customer-focused mindset

  • Strong organizational skills

  • Analytical thinking

  • Ability to work cross-functionally

  • Reliability and follow-through

 

How to Apply

Apply online: Express Employment Professionals – Chandler

Call for an immediate interview: (623) 404-9456

Email your resume: jobs.chandleraz@expresspros.com

Walk-In Wednesdays: 10:00 AM – 3:00 PM

Address: 1005 S Arizona Ave Suite 10, Chandler, AZ 85225

Office Phone: (480) 222-4500
#2192

Express Office: Chandler
1005 South Arizona Avenue
Suite 10
Chandler, AZ 85286
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