Job Title: Bilingual Customer Service Representative
Location: Scottsdale
Employment Type: Full-Time

About the Role
We are seeking a reliable and personable Bilingual Customer Service Representative to join our team in Scottsdale. In this role, you will serve as a key point of contact for customers, providing support in both English and Spanish while helping coordinate services related to drywall projects. This position is ideal for someone who enjoys problem-solving, communicating clearly, and delivering excellent customer experiences.

Key Responsibilities

• Respond to customer inquiries via phone, email, and in person in both English and Spanish
• Schedule appointments and coordinate service requests
• Provide accurate information about services, timelines, and project updates
• Resolve customer concerns professionally and efficiently
• Maintain detailed records of customer interactions and transactions
• Collaborate with internal teams to ensure smooth project execution

Qualifications

• Fluent in both English and Spanish (written and spoken)
• Previous customer service experience preferred
• Strong communication and interpersonal skills
• Excellent organizational and multitasking abilities
• Basic computer proficiency (CRM systems and Microsoft Office a plus)
• Ability to remain calm and professional in fast-paced environments

What We Offer

• Competitive hourly pay (based on experience)
• Opportunities for growth and advancement
• Supportive team environment
• Stable, full-time schedule

If you are bilingual, customer-focused, and ready to be part of a growing team, we encourage you to apply today!

#1737