Patient Care Coordinator

Top Job

Located in Fort Myers, FL

Salary: $18-20/hr

Patient Care Coordinator
Location: Fort Myers, FL
Schedule: Monday–Thursday (10-hour shifts, no Fridays)
Pay: $18–$20/hr

Company: Express Employment Professionals

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About the Role

Express Employment Professionals is recruiting for a Patient Care Coordinator to join a fast-paced ambulatory surgical environment in Fort Myers. This is a dynamic, patient-facing role where you will serve as the “face” of the center, ensuring patients are both medically and administratively prepared for their procedures.

 

This position is ideal for someone who thrives in a high-energy environment, enjoys multitasking, and is passionate about delivering excellent patient care while supporting both clinical and administrative operations.

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Key Responsibilities

• Serve as the primary point of contact for patients, providing excellent customer service in person and over the phone
• Perform patient check-in, verify medical history, complete consents, and record vital signs
• Ensure accurate insurance verification, obtain authorizations, and collect co-pays/deductibles
• Coordinate scheduling and confirm all pre-operative requirements are completed
• Prepare and audit patient charts to ensure accuracy and completeness prior to procedures
• Assist clinical staff with patient flow, including prepping areas and supporting turnover between cases
• Escort patients safely upon discharge while monitoring stability
• Manage multi-line phones, medical records requests, and front desk operations
• Maintain compliance with HIPAA and ensure proper documentation in EMR systems
• Collaborate with clinical and administrative teams to support efficient daily operations

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Qualifications

• High School Diploma or equivalent required; some college preferred
• Completion of a Medical Assistant program is a plus, not required
• 1–3 years of experience in a medical office or similar setting preferred
• Experience with insurance verification and scheduling is highly preferred
• Proficiency with Microsoft Office and EMR systems
• Strong knowledge of medical terminology and patient intake processes
• Bilingual (Spanish or Haitian Creole) is a plus

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Skills & Attributes

• Strong communication and interpersonal skills
• Highly organized with strong attention to detail
• Ability to multitask and manage competing priorities
• Comfortable working independently and as part of a team
• Professional, patient-focused demeanor in a fast-paced environment

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Work Environment & Physical Requirements

• Fast-paced clinical setting requiring strong organization and prioritization
• Ability to stand for extended periods and assist with patient movement
• Frequent use of computers and office/clinical equipment
• May require occasional overtime based on patient volume

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Benefits

• Medical, dental, and vision insurance (85% employer-paid for employee)
• Simple IRA with company match
• PTO accrual plan (approximately 2.5 weeks per year)
• Consistent 4-day workweek with no Fridays

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About Express Employment Professionals
Express Employment Professionals is a leading staffing provider helping job seekers find meaningful work at top companies. We specialize in Administrative, Professional, Medical, and Commercial placements, offering both contract and direct hire opportunities—all at no cost to the job seeker.

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