Alarm Technician/Installer

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Located in New Lenox, IL

Salary: $35-$45

Alarm and Service Technician

Location: New Lenox, IL
Schedule: Monday–Friday, 8:00 AM–4:30 PM
Employment Type: Direct Hire

About the Role

We are a family-owned security systems company seeking an experienced Alarm and Service Technician to join our growing team. We have been actively hiring for this role and are now focused on finding a qualified, long-term fit who values communication, reliability, and craftsmanship.

This position is ideal for a technician who enjoys hands-on field work, working directly with clients, and being part of a close-knit team.

Current Team

• Two field installers who work together
• One service technician nearing retirement
• One access control and IT associate handling backend support

You will be a key addition to this team and play an important role in maintaining and supporting existing systems.

Client Base and Service Area

• Primary coverage in Will County
• Additional service areas include Chicago and regions south toward Bourbonnais
• Preference for candidates who live in Will County

Responsibilities

• Service, troubleshoot, and maintain:
• Access control systems
• Burglar alarm systems
• Fire alarm systems
• Camera and video systems
• Demonstrate hands-on technical knowledge using an alarm test panel during the interview process
• Communicate clearly and professionally with clients
• Coordinate closely with internal team members
• Participate in a limited on-call rotation

Note: All door striker and locksmith work is completed by a licensed locksmith.

Schedule and On-Call Expectations

• Standard hours: 8:00 AM–4:30 PM, Monday through Friday
• Overtime is minimal and only used when it makes sense to complete a job
• On-call rotation:
• One weekend per month
• One weekday per week
• On-call situations are rare and usually resolved via phone troubleshooting
• Scheduling is managed through OneDrive and shared with the team

Culture

We are a family-owned business built on communication, trust, and mutual respect. We take pride in our work, our relationships with clients, and treating our team members fairly.

This is a direct hire position. An onsite interview is required.

Qualifications

• Proven hands-on experience with access control, alarm, fire, and camera systems
• Strong communication and customer-facing skills
• Ability to work independently and as part of a team
• Reliable work history
• Professional references required (references will be verified prior to hire)

Compensation and Benefits

• Pay: $35–$45 per hour, based on experience
• Benefits include:
• IRA retirement plan with 2% employer contribution
• Health insurance stipend to purchase individual coverage

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