Bilingual Administrative Assistant

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Located in Naples, FL

Salary: $19/hr

Bilingual Administrative Assistant

Location: Naples, FL
Employment Type: Temporary (No set end date)
Pay: $19.00/hour
Schedule: Monday–Friday, 9:00 AM – 5:30 PM


Position Overview

Express Employment Professionals is currently recruiting for a Bilingual Administrative Assistant to support a healthcare-focused environment. This is a front-facing role that requires strong customer service, professionalism, and the ability to handle confidential information. The position will support front desk operations and assist with guiding patients throughout the office.


Key Responsibilities

  • Greet and assist patients and visitors in a professional and welcoming manner (bilingual support as needed)
  • Walk patients to designated rooms and ensure a positive front-office experience (no clinical duties required)
  • Answer, screen, and direct incoming phone calls while taking accurate messages
  • Serve as a point of contact between patients, staff, and external partners
  • Sort and distribute incoming mail and prepare outgoing mail
  • Maintain hospitality and common areas, ensuring cleanliness and organization
  • Perform administrative tasks such as copying, scanning, filing, and document distribution
  • Manage incoming and outgoing correspondence to ensure timely communication
  • Maintain accurate records and perform data entry within internal systems (EMR)
  • Assist with departmental support tasks and special projects as needed
  • Ensure confidentiality of sensitive and patient information at all times

Qualifications

  • Previous administrative or office support experience required
  • Bilingual (English/Spanish) required
  • Experience with EMR systems required
  • Strong customer service and communication skills
  • Professional, friendly, and patient-focused demeanor
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Strong organizational skills with the ability to multitask
  • Ability to maintain confidentiality and attention to detail

Additional Requirements

  • Comfortable in a front-facing, patient-facing environment
  • Ability to work in a fast-paced setting
  • Ability to sit, stand, and walk throughout the day
  • Team-oriented with a positive and adaptable attitude

Express Office: Fort Myers (Northeast Corridor)
7370 College Parkway
Suite 304
Fort Myers, FL 33907
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