Operations Manager

Top Job

Located in Poplar Bluff, MO

Salary: BOE

We are URGENTLY HIRING for a Operations Manager for a local company in Poplar Bluff, MO!

🚀 What You’ll Do

You’ll take ownership of end-to-end Revenue Cycle Management operations, driving innovation, efficiency, and measurable outcomes across the business.

• Design and execute forward-thinking strategies to enhance delivery, operational stability, and collections performance
• Build, test, and scale RCM pilot programs while leveraging data to improve claim resolution and revenue outcomes
• Lead end-to-end RCM functions, including Prior Authorization, Insurance Verification, Denial Management, AR Follow-up, Payment Posting, and Patient Billing
• Monitor and optimize KPIs, ensuring all portfolios meet or exceed SLAs and internal benchmarks
• Drive operational excellence across downstream revenue cycle functions and patient financial services
• Translate complex regulatory requirements and specialty-specific nuances into effective operational practices

👥 Leadership & Impact

This is more than operations—this is about building people and performance.

• Lead, mentor, and inspire teams of 100–120 FTEs in a high-performance environment
• Develop strong mid-level leaders and foster a culture of accountability, growth, and engagement
• Drive employee retention, career development, and engagement initiatives
• Conduct structured performance reviews and continuous feedback cycles
• Partner cross-functionally with HR, IT, Quality, Compliance, and Training teams

📊 Strategy, Reporting & Client Engagement

You’ll be the face of operations—internally and externally.

• Deliver insightful weekly and monthly dashboards using Excel and PowerPoint
• Lead Monthly Business Reviews (MBRs) with clients and executive stakeholders
• Manage workforce planning, capacity models, and inventory to support scalable growth
• Build strong client relationships through effective communication, negotiation, and stakeholder management

✅ What You Bring

• 8+ years of end-to-end RCM experience with deep expertise in operational metrics and performance frameworks
• 3+ years of leadership experience (or currently in a management role)
• Proven track record managing large teams (100+ employees) in high-volume environments
• Strong business acumen with the ability to plan, organize, and optimize resources for maximum impact
• Advanced proficiency in MS Excel and PowerPoint for analysis and executive presentations
• Excellent communication, presentation, and stakeholder management skills
• Bachelor’s degree (preferred)

💰 Pay: Based on Experience
🕒 Schedule: Monday–Friday, Day Shift

Apply Now