Bilingual Receptionist

Located in Fitchburg, WI

Salary: $21/hr

A mission-driven nonprofit organization is seeking a friendly, dependable, and service-oriented Bilingual Receptionist to support its Madison office. This full-time role serves communities across Wisconsin and is ideal for someone who is passionate about helping low-income households and creating a welcoming, respectful environment for all clients.

 

Key Responsibilities:

• Serve as the first point of contact by greeting clients in person and over the phone in a professional and courteous manner
• Manage incoming and outgoing calls, directing inquiries appropriately
• Schedule and coordinate client appointments efficiently
• Provide general administrative and front desk support
• Assist clients with basic questions and ensure a positive service experience
• Maintain accurate records and perform data entry tasks as needed

Qualifications:

• Bilingual in English and Spanish (required or strongly preferred)
• Excellent customer service and interpersonal skills
• Strong communication abilities and an outgoing, approachable demeanor
• Basic math and computer proficiency
• Ability to multitask and stay organized in a fast-paced environment
• Passion for working with low-income individuals, families, elderly populations, and veterans

Preferred Experience:

• Previous experience in a nonprofit or community service setting
• Experience working with diverse populations, including limited-income households

Schedule: Monday, Wednesday, Friday: 8:00 AM – 5:00 PM; Tuesday, Thursday: 8:00 AM – 6:00 PM

Pay: Starting at $21/hr

Interested candidates can apply many ways:

• Call 608-663-1940 to speak with an Employment Specialist
• Submit online applications
• Send resume to jobs.fitchburgwi@expresspros.com

Apply Now