Agency Producer/ CSR

Located in Pueblo, CO

Salary: $16-$18

Looking for a motivated Agency Producer / Customer Service Representative (CSR) to help customers protect what matters most. This role combines client service and sales—supporting existing clients with policy changes and renewals while also building new relationships and writing new business.

What You’ll Do

• Quote and sell personal lines (and commercial lines, if applicable) insurance products
• Identify customer needs and recommend appropriate coverages
• Service existing accounts: policy changes, billing questions, documents/ID cards, claims guidance, and renewals
• Cross-sell and round out accounts to improve protection and retention
• Generate leads through referrals, follow-up, and outbound/inbound sales activities
• Maintain accurate documentation and activity notes in agency systems/CRM
• Provide a high level of customer experience by phone, email, and in-person

What We’re Looking For

• Strong communication skills and a customer-first mindset
• Comfortable making outbound calls and asking for the sale
• Organized, detail-oriented, and able to manage multiple priorities
• Prior insurance, sales, or service experience is a plus

Licensing / Requirements

• Property & Casualty license (required) or ability to obtain within [X] days
• Life & Health license (preferred) or willingness to obtain
• High school diploma or equivalent (college preferred)
• Must be able to pass background check per agency/carrier requirements

Compensation & Earning Potential

• Base pay:$16 to $18 per hour (based on experience)
• Commission/bonus:Additional income available for new business sales and performance
• Earning potential increases with new business production(the more you sell, the more you can earn)

Benefits (if applicable)

• Paid time off and holidays
• Health insurance / retirement plan options
• Licensing support and training
• Career growth opportunities

Apply Now