CSR / Administrative Assistant

Located in Port St. Lucie, FL

Salary: $20 - $22 BOE

Customer Service Representative – Administrative Assistant

$20 - $22 per hour

 

Express Employment Professionals is partnering with a national insurance carrier to find talent to join a dynamic and customer-focused team. As a Customer Service Representative – Administrative Assistant, you will play an important role in supporting customers, managing administrative tasks, and helping clients protect what matters most.

 

This position offers an excellent opportunity to strengthen your communication, organization, and problem-solving skills while gaining valuable experience in the insurance industry. If you are detail-oriented, dependable, and enjoy helping others, we encourage you to apply.

 

Key Responsibilities

 

• Provide outstanding customer service by assisting clients with questions, concerns, and policy information
• Utilize analytical, communication, and problem-solving skills to identify customer solutions
• Process and explain insurance-related documents and customer impacts
• Manage incoming and outgoing phone calls and assist walk-in customers
• Process customer payments accurately and efficiently
• Complete assignments independently while meeting deadlines
• Update customer files, records, and insurance policies
• Assist in resolving business and customer service issues using technology and office systems
• Collaborate effectively with team members while also working independently

 

Qualifications

 

• Must hold or be willing to obtain a Florida 4-40, 20-44, or 2-20 insurance license
• Must successfully pass a background check
• Valid driver’s license required
• Strong communication and interpersonal skills
• Critical thinking and problem-solving abilities
• Strong work ethic and professional attitude
• Detail-oriented with strong organizational skills

 

Benefits

 

• Opportunity to become a licensed insurance professional
• 4-40 license exam fee provided for unlicensed candidates
• Competitive compensation
• 401(k) retirement plan
• Valuable hands-on experience in the insurance and customer service industry
• Career growth and professional development opportunities

Apply Now