Account Manager

Top Job

Located in Ottawa, ON

Salary: $50,000 to $60,000 base plus a

Express Employment Professionals is a global leader in staffing solutions, with a presence in Canada, U.S., South Africa, Australia, and New Zealand. Building on 40+ years of expertise, we connect top talent with leading organizations.

We're looking for a motivated Account Manager to join our team! In this role, you'll help drive growth by uncovering new business opportunities, building strong client relationships, and contributing to the future of staffing and workforce solutions.

As a locally owned franchise, we offer the best of both worlds: personalized service and strong community involvement, paired with the national resources, expertise, and technology that allow us to deliver exceptional results.

Main Scope of Work:

• Proactively pursue and secure new business opportunities through creative outreach, networking events, and digital prospecting
• Build and nurture strong relationships with C‑suite executives, HR leaders, and other key decision‑makers
• Assess client needs and present tailored staffing solutions across office services, accounting/finance, light industrial, skilled trades, and professional/executive search
• Partner closely with the recruitment team to ensure seamless talent delivery and an exceptional candidate experience
• Consistently achieve or surpass sales targets to drive overall revenue growth
• Strengthen client relationships through effective negotiation, conflict resolution, and timely issue management
• Deliver outstanding customer service to support high client satisfaction and retention
• Develop strategic partnerships by conducting regular quarterly check‑ins with key accounts
• Utilize proprietary databases, CRM platforms, and market insights to identify and engage high‑value prospects
• Represent the organization at industry events, conferences, and trade shows to expand networks and promote business growth

Requirements:

• Minimum 1 year of experience in sales or business development, ideally within a B2B environment
• Local candidates - must be based in or near Ottawa with the ability to meet clients in person as needed
• Demonstrated success in business development or sales, with a proven ability to generate and grow accounts
• Exceptional communication, negotiation, and relationship‑building abilities
• Strong active listening skills, with the ability to understand client needs and propose effective solutions
• Creative and resourceful problem‑solver, always looking for innovative approaches
• Tenacious, resilient, and driven by results
• Industry knowledge and market insights are considered a strong asset
• Must have a reliable vehicle for travel to client sites (mileage reimbursement provided)

Benefits and perks:

• Hybrid – 3 days in office / 2 days from home per week – once fully trained
• Competitive base salary paired with an uncapped commission structure
• Health and dental benefits as well as other perks
• Comprehensive training and professional development programs
• Annual international conference focused on growth, learning, and recognition
• Access to advanced sales tools, technology, and resources
• A collaborative, high‑energy work environment surrounded by passionate professionals
• Performance‑based recognition and rewards, including fully paid all‑inclusive trips
• Paid cellphone and laptop

Core hours: Monday to Friday, 8:00am to 5:00pm

 

Salary: $50,000 to $60,000 base plus a competitive commission structure

 

Flexibility required:

• Ability to work flexible hours, including evenings or weekends, to ensure deadlines are met and deliver results
• Flexibility to respond to client inquiries and calls outside of standard working hours from time to time, as needed
• Occasional evening or weekend attendance at networking events, conferences, or other business functions outside regular business hours

Interested in learning more? Reach out to explore how you can join our dynamic team and make a real impact in the staffing world.

We thank all applicants for their interest in Express Employment Professionals; however, only the candidates selected for further consideration will be contacted.

Express Employment Professionals is an Equal Opportunity Employer committed to fostering an inclusive and diverse workplace. We welcome and encourage applications from individuals of all backgrounds and experiences, and we provide a fair, respectful, and accessible hiring process for everyone.

Express Employment Professional is an equal opportunity employer.

Our selection process includes AI-enabled tools for screening based on keywords and minimum qualifications. A human decides who moves forward.

Apply Now