Surgical Scheduler

Located in Waltham, MA

Surgical Scheduler

Location: Waltham, MA
Schedule: Monday-Friday 8:30am-5:00pm (flexible start time between 8:00am-9:00am)
Pay: $22.00-$23.00/hour

Position Summary:
The Surgical Scheduler is responsible for coordinating and scheduling surgical procedures, maintaining block schedules, and managing patient surveys and related administrative tasks. This role plays a key part in promoting a positive image of the center to physicians, patients, insurance providers, and the general public.

Key Responsibilities:

• Schedule surgical procedures and ensure accuracy of patient demographic information and required documentation
• Maintain and manage block scheduling to optimize operating room utilization
• Communicate effectively with patients, physicians, and internal staff within the ASC and physician practices
• Provide timely, accurate, and responsive information to patients, physicians, and stakeholders
• Coordinate workflows and route documentation to meet physician and facility requirements
• Ensure efficient and professional telephone communication
• Follow all established protocols, policies, and procedures
• Answer patient questions related to scheduling, preparation, and required documentation
• Handle patient surveys and associated administrative tasks
• Maintain strict compliance with HIPAA regulations

Qualifications:

• Minimum of 1 year of experience, preferably in an Ambulatory Surgery Center (ASC) or medical setting
• Strong communication skills with the ability to interact professionally with patients and staff
• Computer proficiency
• Ability to read, write, and speak English fluently

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