We are looking for a dependable and detail-oriented Warehouse Associate to join our team. This position is ideal for someone who enjoys a fast-paced environment and takes pride in both operational efficiency and delivering excellent customer service. You’ll play a key role in ensuring smooth warehouse operations while also supporting front desk and customer interactions.

Key Responsibilities

• Accurately pick, pack, and prepare customer orders for shipment or pickup
• Receive, inspect, and organize incoming inventory
• Prepare and process outgoing shipments, including courier coordination
• Enter and update order, transfer, and inventory data in the system
• Assist with inventory control, stock organization, and replenishment
• Troubleshoot and resolve shipping or delivery issues
• Provide support at the front desk, assisting customers with inquiries and orders
• Answer incoming calls and respond to customer requests in a professional manner
• Assist with occasional local deliveries as required
• Safely lift, move, and handle materials up to 50 lbs

What We’re Looking For

• Strong communication and customer service skills
• High attention to detail and organizational ability
• Ability to multitask and adapt in a fast-paced environment
• Self-motivated, reliable, and a strong team player

Preferred Qualifications

• Previous warehouse or shipping/receiving experience
• Forklift certification (or experience)
• Experience in HVAC, refrigeration, or technical/wholesale parts industry is a strong asset