Xactimate Estimating Specialist

Located in Concord, CA

We are seeking an experienced Xactimate Estimating Specialist for an in-office position in Pittsburg, CA. This role is responsible for producing accurate and timely estimates and invoices, while also supporting cross-functional operations and long-term career growth.

Key Responsibilities:

• Create and submit accurate, timely estimates and invoices using Xactimate
• Communicate daily with project managers and insurance carriers to ensure complete and proper documentation
• Respond to insurance adjuster inquiries and assist with claim-related questions
• Coordinate and gather information from multiple sources to support claims
• Assist project managers with negotiating claim settlements when needed
• Maintain job tracking logs and update job management software daily
• Resolve billing issues or rejections from homeowners and/or insurance companies
• Maintain organized records including estimates, invoices, payments, and related documentation
• Collaborate with internal teams to ensure alignment on scope of work
• Build and maintain strong relationships with internal and external stakeholders
• Identify account concerns and communicate them to management
• Recommend process improvements and support operational efficiency
• Perform additional duties as assigned

Qualifications & Experience:

• Required: Experience with Xactimate and Microsoft Office
• Preferred: Experience in restoration (water damage, mold remediation, etc.)
• Preferred: Familiarity with Symbility, TPAs, or working with insurance carriers
• Strong verbal communication skills, especially when working with insurance adjusters
• Excellent written communication and documentation skills
• Ability to quickly learn new software and systems
• Professional attitude with a team-oriented mindset

Additional Requirements:

• Ability to pass a criminal background check (required)
• Valid driver’s license (required)

Position Details:

• Job Type: Full-time
• Pay: $25–$30 per hour (hourly position)
• Schedule: Monday–Friday, typically 7:00 AM – 4:00 PM
• Location: Pittsburg, CA (in-office)