IT Help Desk

Top Job

Located in Littleton, CO

Salary: $65k-$75K

Express Employment Professionals - Littleton is seeking a dependable and customer-focused IT Help Desk Technician to support a dynamic, project-driven environment for our client. This role is responsible for troubleshooting technical issues, supporting end users, and maintaining systems that interface with both traditional IT infrastructure and operational technologies.

---

Key Responsibilities

• Provide first-line technical support for hardware, software, and network-related issues
• Respond to help desk tickets, emails, and calls in a timely manner
• Troubleshoot issues across user devices, applications, and connected systems
• Set up and maintain laptops, desktops, mobile devices, and field equipment
• Support user access, permissions, and system connectivity
• Assist with troubleshooting system integrations and networked equipment
• Document issues, resolutions, and processes within the ticketing system
• Support system updates, patches, and basic network infrastructure
• Collaborate with internal teams supporting projects, field operations, and technical systems
• Escalate complex issues to senior IT or engineering staff when needed

---

Qualifications

• Experience in IT support, help desk, or a related role
• Working knowledge of operating systems, hardware, and business applications
• Strong troubleshooting and communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Exposure to networked systems, field devices, or integrated building/industrial technologies is a plus
• Associate or bachelor’s degree in IT or related field preferred (or equivalent experience)

---

Benefits

• Competitive compensation and benefits
• Growth-focused, team-oriented environment
• Exposure to a variety of technical systems and real-world applications
• Opportunities for hands-on learning and advancement

Apply Now