Administrative Assistant / Customer Service

Top Job

Located in Salem, NH

Salary: Up to $23/hour

Administrative – Customer Service

• $20 - $23/hour to start
• Salem, NH
• Monday – Friday
• First Shift, 8am – 5pm

What’s in it for you?

This is a great opportunity to get your foot in the door with a well-established, fast-paced company while gaining hands-on experience supporting customer orders from start to finish. You’ll work closely with multiple departments, building valuable skills and exposure that will strengthen your resume. Join a team that values strong communication, organization, and a get-it-done attitude, while continuing to grow your administrative and customer service experience in a manufacturing environment.

Why choose us?

Check out our reviews on Google and see for yourself why people LOVE working with Express!

Duties:

• Coordinate quoting activities and maintain accurate order data in internal systems
  • Support production scheduling, forecasting, and order execution across teams
  • Track materials and assist with inventory and cost control efforts
  • Help ensure compliance with industry standards and customer requirements
  • Collaborate cross-functionally to support manufacturing and delivery timelines
  • Provide order updates and serve as a point of contact for customer inquiries
  • Prepare reports and support performance tracking (delivery, quality, cost)
  • Identify and escalate issues to minimize delays and customer impact
  • Assist with administrative tasks and process coordination
  • Perform other duties as needed

Requirements:

• Previous experience in business operations, manufacturing, or customer support required
  • 3–5 years in a manufacturing environment preferred
  • Familiarity with ERP/MRP systems and cross-functional team environments
  • Strong organization, communication, and administrative skills
  • Ability to manage multiple priorities in a fast-paced setting
  • Detail-oriented with a customer-focused approach
  • Proficient in Microsoft Office

 

If this sounds like something you might be open to, feel free to reach out or apply. Even if you’re just a little curious, I’m happy to chat and give you more details!

Apply Now