Sales Manager

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Located in Fayetteville, NC

Salary: Based on Experience

The Outside Sales Manager will oversee and grow our HVAC replacement sales program. This role combines leadership, strategy, and hands-on selling. You’ll manage the full sales cycle—from lead generation to closing—while coaching and developing a small team of comfort advisors. Success in this role means increasing replacement revenue, improving close rates, and elevating the customer experience.

Key Responsibilities
Lead, mentor, and motivate a team of outside sales/comfort advisors

Conduct in-home consultations to assess customer needs and present replacement options

Develop and execute sales strategies to grow replacement revenue

Track KPIs, analyze performance trends, and implement improvement plans

Build strong relationships with homeowners, referral partners, and internal service teams

Ensure accurate proposals, financing options, and follow-up processes

Maintain a high level of product knowledge on HVAC systems, accessories, and energy efficiency solutions

Represent the company with professionalism, integrity, and a customer-first mindset

Qualifications
3+ years of outside sales experience; HVAC replacement sales strongly preferred

Holds a minimum H3 license, H2 preferred

Prior leadership or team management experience

Strong communication, presentation, and relationship-building skills

Ability to diagnose customer needs and present tailored solutions

Comfortable working in a performance-driven environment with clear goals

Valid driver’s license and clean driving record

Tech-savvy with CRM and digital sales tools

 

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Express Office: Fayetteville
894-E Elm Street
Fayetteville, NC 28303
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