Customer Service Rep

Share

Top Job

Located in Sarasota, FL

Salary: $17.50/hr

Express Employment Professionals is currently hiring for a Bilingual Customer Service Rep for a Uplhostery manufacturer/distribution center located in Manatee County, FL.

Job Duties:
- Communicate with customers via phone, email, and in person in both English and Spanish
- Answer questions about upholstery services, fabrics, pricing, and timelines
- Process orders, schedule appointments, and track project progress
- Resolve customer concerns and provide timely solutions
- Maintain accurate customer records and service details
- Coordinate with production and design teams to ensure customer satisfaction
- Follow up with clients regarding completed work and feedback
Qualifications:
- Fluency in English and Spanish (required)
- Previous customer service experience (preferred; upholstery or furniture industry a plus)
- Strong communication and interpersonal skills
- Basic computer skills (CRM systems, email, order tracking)
- Ability to multitask and stay organized in a fast-paced environment
- Problem-solving mindset with attention to detail
- Sales experience or upselling ability
- Scheduling or administrative support experience

If you're interested in this position or know of someone who is. Please reach out to Express Employment Professionals - Bradenton, FL at 941-753-0034 for immediate consideration.

Express Office: Bradenton
5895 53rd Avenue East
Bradenton, FL 34203
Apply Now