Call Center Representative

Top Job

Located in Reading, PA

Salary: $17.00/hour

Our Reading area client is seeking Call Center Representatives to join their team! Express is offering career opportunities for those qualified for and interested in this position! This is a direct hire opportunity!

 

Call Center Representative

Pay: $17.00/hour

Benefits: Medical, Dental, Vision and Life Insurance, and more

Shift: 1^st Shift – (8AM-4:30PM) during training, (9:30 AM to 6:00 PM) after training

Location: Reading, PA

 

Responsibilities of the Call Center Representative:

• Resolve customer issues and requests in a prompt, courteous and professional manner
• Communicate clearly and concisely
• Achieve customer satisfaction on all customer inquiries across multiple communication channels
• Strive for first contact resolution

Qualifications of the Call Center Representative:

• Attendance is crucial in this role. You must be able to attend work during your scheduled shifts.
• High school diploma or GED required
• Customer service experience preferred
• Basic computer and keyboard skills
• Basic math skills

This is an Evaluation Hire opportunity with a local company who offers room for advancement if hired on. Benefits and bonus opportunities available! If interested, please submit an application. Or if already registered with us, give us a call at 610-750-7898!

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