Working Hours: Monday to Friday, 8:00 AM – 5:00 PM

Key Responsibilities

• Answer and direct incoming phone calls in a professional manner
• Contact customers to confirm appointments and provide information
• Coordinate daily schedules with customers and technicians
• Perform data entry and maintain accurate records
• Prepare and manage documents using Microsoft Excel, Word, and Outlook
• Assist with general administrative tasks and office organization
• Communicate effectively with customers, technicians, and co-workers
• Perform basic math calculations related to invoices, payments, and scheduling

Qualifications

• Bilingual (required)
• Proficient in Microsoft Excel, Word, and Outlook
• Strong verbal and written communication skills
• Basic math skills
• Excellent organizational and multitasking abilities
• Professional phone etiquette
• Ability to work independently and as part of a team

Preferred Skills

• Previous office or administrative experience
• Strong customer service skills
• Attention to detail and problem-solving abilities