Customer Service Representative

Located in Greensboro, NC

Salary: $15-$16. (Based on Experience)

Job Title

Customer Service Representative – Office Support

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Job Description

Express Employment Professionals is hiring a Customer Service Representative for a full-time, 1st shift, on-site position. This role involves handling inbound communication, supporting administrative functions, and ensuring accurate data entry and organization.

We are seeking a dependable and professional candidate who is comfortable working in an office environment and can manage multiple tasks while maintaining strong attention to detail.

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Responsibilities

As a Customer Service Representative, your responsibilities will include:

• Handling inbound calls and assisting customers with inquiries.
• Responding to emails in a timely and professional manner.
• Performing accurate data entry into company systems.
• Filing and organizing documents both digitally and physically.
• Assisting with general office and administrative tasks.
• Maintaining clear and professional communication with customers and team members.
• Following company procedures for customer service and documentation.
• Supporting office staff with additional duties as needed.

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Requirements

• Prior customer service or office experience preferred.
• Strong communication skills (verbal and written).
• Basic computer skills and comfort with data entry.
• Ability to multitask and stay organized in a fast-paced environment.
• Strong attention to detail and accuracy.
• Reliable attendance and professional work ethic.
• Ability to work on-site full-time.

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Skills & Qualifications

• Customer service and phone etiquette.
• Data entry and basic administrative skills.
• Organization and time management.
• Professional communication and problem-solving.
• Team-oriented with ability to work independently.

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Shifts & Hours

• 1st Shift (Full-Time)
• Monday – Friday
• On-site position

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Pay & Benefits

• $15.00 – $16.00 per hour, based on experience.
• Weekly pay through Express Employment Professionals.
• Health, Dental, and Vision insurance options available.
• Long-term opportunity with growth potential.

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Why Join Us?

This is a great opportunity for individuals looking to grow their experience in an office environment. If you are organized, professional, and enjoy helping customers while supporting daily operations, this role offers steady hours and long-term potential.

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Express Employment Professionals is an Equal Opportunity Employer. Employment decisions are based solely on qualifications, job requirements, and business needs.

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