Client Services Coordinator

Share

Located in Naples, FL

Salary: $22

Job Title: Client Services Coordinator
Location: Fort Myers, FL
Pay: $22.00/hour 
Schedule: Mon-Fri 8am-5pm | Full-Time | In-Office

Position Overview

Express Employment Professionals is seeking a proactive and detail-oriented Client Services Coordinator to support a growing, fast-paced legal office environment. This role works closely with leadership to ensure an exceptional client experience, maintain organization across operations, and support overall office efficiency.

The ideal candidate is highly organized, client-focused, and able to manage multiple priorities with minimal supervision.

Key Responsibilities

  • Manage and maintain the office calendar, including scheduling appointments, confirmations, and reminders
  • Serve as the primary point of contact for clients and prospects, ensuring timely and professional communication
  • Maintain and update client records within the CRM system, including documenting meetings and follow-ups
  • Coordinate events, workshops, and presentations (registration, reminders, and follow-up communication)
  • Assist with marketing efforts, including social media and website updates for events
  • Prepare invoices, collect payments, and track client accounts
  • Provide updates and reporting during team meetings
  • Build and maintain strong relationships with referral partners

Additional Duties

  • Answer and route incoming calls
  • Manage mail distribution, scanning, and filing
  • Assist with opening and closing office procedures
  • Maintain a professional and positive legal office environment

Qualifications

  • Previous experience in client services, administrative support, or office coordination required
  • Experience in a legal office setting (estate planning, probate, trust administration, or similar) strongly preferred
  • Strong organizational skills with high attention to detail
  • Excellent communication and interpersonal skills
  • Ability to multitask and adapt in a fast-paced environment
  • Self-starter who can take initiative and work independently

Technical Skills

Required:

  • Microsoft Word and Outlook
  • Adobe

Preferred:

  • CRM systems (e.g., Actionstep, HubSpot)
  • Zoom and Microsoft Teams

Ideal Candidate Profile

  • Friendly, professional, and client-focused
  • Strong attention to detail and scheduling accuracy
  • Positive attitude under pressure
  • Team player with a “no task too small” mindset
  • Highly organized and adaptable
  • Comfortable working in a legal office environment

Compensation & Benefits

  • $22.00/hour during the first 90 days
  • Opportunity for pay increase and bonus eligibility after introductory period

Express Office: Fort Myers (Northeast Corridor)
7370 College Parkway
Suite 304
Fort Myers, FL 33907
Email us
Apply Now