Job Overview
We are seeking a dedicated Leasing Office Assistant to join a property management team in Knoxville, TN. This vital role involves supporting leasing operations, managing tenant relations, and ensuring compliance with housing regulations. The ideal candidate will possess strong administrative skills, a customer-focused attitude, and experience in property management or real estate administration. This position offers an opportunity to contribute to a professional environment committed to excellence in housing services and tenant satisfaction.
Duties
Assist with the leasing process by preparing and reviewing lease agreements, contracts, and related documentation, ensuring all legal and regulatory standards are met. Manage tenant inquiries via phone, email, and in person with professionalism and courtesy, providing exceptional customer service. Maintain accurate data entry of leasing information into property management systems, tenant records, rent payments, and maintenance requests. Assist with conflict management by addressing tenant concerns promptly and professionally. Support property maintenance coordination and facilities management activities as needed to ensure a well-maintained living environment.
Experience
Candidates should have prior experience in property management or real estate administrative roles. Experience working with property management software is highly desirable. Strong customer service skills combined with conflict resolution abilities are essential for success in this role. Office experience involving data entry, filing systems like CMMS (Computerized Maintenance Management System), and general administrative responsibilities is required. Excellent phone etiquette and the ability to handle multiple priorities efficiently will ensure optimal performance in this dynamic environment. This position is an excellent opportunity for motivated professionals eager to develop their career within property management while contributing positively to our community’s housing needs.
Please apply on our website or contact:
Missy White
865-293-4764
melissa.white@expresspros.com