Part-Time Customer Service Administrative Assistant

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Located in Dubuque, IA

Salary: Starting at $17/hour

Express Employment Professionals is seeking reliable and detail-oriented candidates for a local company looking to add a part-time team member to their customer service department.

Position Overview:
This role focuses on administrative support within a customer service environment. The ideal candidate will be comfortable working in a structured workflow system and handling a variety of service-related tasks.

Key Responsibilities:

  • Process service tickets in a workflow system
  • Handle policy cancellations and updates
  • Assist with benefit changes and account adjustments
  • Perform general administrative support tasks
  • (Potential for future phone-based customer interaction)

Schedule & Pay:

  • Starting at $17/hour
  • Approximately 20 hours per week to start

Express Office: Dubuque
1701 John F Kennedy
Dubuque, IA 52002
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