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Located in Lufkin, TX
Salary: $16 +
Write up approved charge sale in accordance with company procedure; Answer customers’ questions about products, prices, availability, and product features; Maintain confidentiality of pricing lists and structures as required by company procedure; Locate and obtain ordered part for customer from Vendor, central warehouse, or branch; Follow up and sourcing of back ordered parts. Help determine and obtain heavy duty parts for customers as requested by phone or in person. Suggest sale of related parts for full service; Handle warranty or defective parts for customers in accordance with company procedure; Ensure that counter parts area is clean and in order. Ensure that display areas encourage sales; Utilize non-selling, non-servicing time by studying online modules, reviewing price sheets, bulletins, changes, additions, and deletions; Special order parts on an emergency basis when necessary and appropriate; Determine sales price for customers for each sale in accordance with company procedure; Provide customers with product detail as needed; Process approved credits for customer when merchandise is returned.
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