Greeting and checking in clients, confirming their insurance status, the ways in which they will pay, their medical histories, and any other relevant medical information.
- Manages the practice’s schedule, makes appointments for patients, determines when the chiropractor is available and confirms appointments to make sure patients are on time.
- Maintaining an orderly work area, including keeping track of and ordering supplies.
- Verifying and billing insurance and sending invoices to clients.
- Controls the waiting room, attends to patient needs, and ensures the office runs on time.
- Collects and processes payments from patients.
- Maintains organized files on all patients.
- Maintains chiropractic supplies and equipment.
- Excellent communication skills (both written and oral).
- Answers the phones and addresses all patient questions and concerns.
- Exceptionally organized.
- Detail-oriented especially when it comes to paperwork.
- Ability to learn and understand chiropractic field.
- Able to assist patients who require additional help.
- Good with younger patients.
- Abides by HIPAA laws regarding sharing of personal medical information.
- Attends to email correspondence in a prompt manner.
- Ability to communicate effectively with outside practices to request records, referrals and scheduling.
- Keeps the office clean and presentable, doing spot cleaning throughout the day and thorough cleaning at the end of each business day.
Required Knowledge, Skills and Abilities
- Must be personable with a professional demeanor and able to exercise courtesy and tact with all patients.
- Must be familiar with HIPAA regulations and medical information sharing practices.
- Must be willing to undergo further training for performing therapy treatments.
- Must be able to multitask.
- Must be incredibly intelligent and organized.
- Must have strong communications skills and be able to relate to people from all walks of life.
- Must be proficient with technology with fast typing skills and ability to learn medical and insurance billing software programs.
- Must be a self-starter and able to work with minimal supervision.
#1225JOBS