Front Desk / Customer Service

Located in Dubuque, IA

Salary: $17–$20/hr BOE

Looking for a professional office role with long-term growth?
A local insurance office is seeking a friendly and reliable Customer Service / Front Office team member to support daily operations and provide excellent service to clients.

What You’ll Do:

• Greet clients and assist with front office needs
• Answer phones and respond to customer inquiries
• Provide support with policy questions and account updates
• Perform data entry and maintain accurate records
• Assist with general administrative and office tasks

What You Need:

• Strong communication and customer service skills
• Comfortable working with computers and Microsoft Office
• Professional, friendly demeanor
• Reliable and detail-oriented

Requirements:

• Willingness to obtain a Personal Lines Insurance License within the first 6 months (company supported)
• Previous office or customer service experience 

Why Apply:

• Full-time, consistent weekday schedule
• Benefits package including health, dental, and vision insurance
• 401(k) plan
• 3 weeks of PTO
• Long-term growth opportunities within the company

Apply Today

If you’re looking for a stable office role with room to grow, we’d love to chat! Apply online or email Jobs.DubuqueIA@Expresspros.com to be considered. 

Apply Now