IT Support Technician ($16-$22+ per hour + Weekly Pay)

Top Job

Located in Montgomery, AL

Salary: $16-$22+ per hour

Job Title: IT Support Technician ($16-$22+ per hour + Weekly Pay)
Location: Montgomery, AL 
Job Type: Full-time
Shift: Day
Pay Range: $16-$22+ per hour (Based on experience)

About the Role:
We are seeking a skilled and motivated IT Support Technician with 2–3 years of hands‑on experience to join our team. The ideal candidate is a problem-solver with strong technical knowledge, excellent communication skills, and a passion for supporting users and improving IT systems.

Key Responsibilities:

Device & Hardware Support:

• Purchase, deploy, update, and troubleshoot mobile devices and software (Apple & Android).
• Purchase, deploy, update, and troubleshoot computer hardware and software (Windows OS).

Server & System Administration:

• Maintain and configure physical and virtual servers, including hardware and software upkeep.
• Perform administrative duties across multiple software platforms, including:

Adding/removing users:

• Managing roles, permissions, and access
• Maintaining system integrity and documentation

User Support:

• Identify, investigate, and resolve issues related to computers, mobile devices, and associated applications.
• Collaborate with staff members to research, diagnose, and resolve persistent or complex problems.

Networking & Infrastructure:

• Purchase, install, and maintain networking equipment such as firewalls, switches, and access points.

Conduct periodic network maintenance, including:

• Pulling and terminating Ethernet cables
• Building and organizing network racks
• Ensuring network reliability and security

General Responsibilities:

• Stay current with technology trends, tools, and best practices.
• Perform related duties and special projects as assigned.

Qualifications:

• 2–3 years of professional IT support experience.
• Strong knowledge of Windows OS, mobile platforms (iOS/Android), and basic server management.
• Familiarity with networking fundamentals and hardware installation.
• Ability to troubleshoot hardware, software, and connectivity issues.
• Strong communication, organizational, and time‑management skills.
• Ability to lift equipment and perform physical networking tasks as needed.

Preferred Skills (Optional):

• Experience with virtualization platforms (Hyper‑V, VMware, etc.)
• Knowledge of firewalls or networking technologies (Cisco, Ubiquiti, Fortinet, etc.)
• Previous helpdesk or multi-location support experience

Full Benefits Offered!

APPLY NOW! Take the next step in your machining career. Click [Apply Now] OR send your resume to jobs.MontgomeryAL@expresspros.com and mention "IT" in the subject line.

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