Express Employment is seeking a Staff Assistant for a busy firm in the State College area.    The ideal candidate is detail-oriented, client-focused, and comfortable managing multiple files in a fast-paced environment.  Is this you?? If so, this is an amazing career opportunity for you that spans several industries.  

* Full time/Long term opportunity

* $41,600 - $60,320/year dependent on experience level

* 8:30am - 5:30pm M-F 

* In-office position

* PTO, pay increases and bonus opportunities based on performance

* Licensing and continued education support

Key Responsibilities

Client & File Management

• Serve as a primary point of contact for clients during insurance, escrow, and closing transactions
• Collect, review, and process insurance policies, endorsements, binders, and closing documents
• Ensure files are complete, accurate, and compliant with company, carrier, and regulatory requirements
• Track deadlines, follow up on outstanding documentation, and resolve issues proactively

Insurance & Brokerage Support

• Assist in quoting, binding, and issuing insurance policies
• Liaise with insurance carriers, underwriters, lenders, title companies, and attorneys
• Prepare certificates of insurance, invoices, disclosures, and closing statements
• Maintain accurate client records in agency management systems

Closing Coordination

• Coordinate with internal and external partners to ensure smooth and timely closings
• Verify insurance requirements and lender guidelines prior to closing
• Review closing documents for accuracy and consistency
• Support post-closing follow-up and documentation retention

Compliance & Administration

• Adhere to all state and federal regulations, including licensing and disclosure requirements
• Follow company policies, workflows, and quality control standards
• Maintain confidentiality of all clients and company information
• Assist with audits, renewals, and reporting as needed

Qualifications

Required

• High school diploma or equivalent (associate or bachelor’s degree preferred)
• 1–3 years of experience in insurance, real estate, closing, escrow, or brokerage environments
• Strong organizational skills with exceptional attention to detail
• Excellent written and verbal communication skills
• Ability to manage multiple priorities and deadlines
• Advanced computer skills - MS Office - Heavy MS Excel, calendar use and CRM systems.

Preferred

• Insurance license (or willingness to obtain within a specified timeframe)
• Experience with agency management or closing software
• Familiarity with lender requirements, escrow, or title processes
• Customer service or relationship management background

Skills & Competencies

• Strong problem-solving and time management skills
• Professional and client-focused demeanor
• Ability to work independently and as part of a team
• Proficiency with Microsoft Office and digital document systems
• High level of accuracy and follow-through

Work Environment

• Office-based 
• Fast-paced, deadline-driven environment
• Frequent interaction with clients and industry partners

CALL OR TEXT TODAY for immediate consideration!!  814-867-5627 www.expresspros.com

Walk in at 135 Rolling Ridge Dr. State College behind the Firestone garage.

#2550OS