Administrative - Medical

Located in Cleveland, TN

Salary: $16/hour

Job Title: Medical Administrative Assistant (Behavioral Health Office)

Job Type: Full-Time (8:00 AM – 5:00 PM)
Pay: $16–$17 per hour

Job Summary:
We are seeking a compassionate and detail-oriented Medical Administrative Assistant to join our behavioral health practice. This role is essential in creating a welcoming, supportive, and non-judgmental environment for patients while ensuring efficient day-to-day office operations. The ideal candidate is empathetic, organized, and experienced in medical billing and administrative tasks.

Key Responsibilities:

• Greet patients with warmth, professionalism, and empathy
• Manage appointment scheduling, patient check-in/check-out, and phone communications
• Maintain a calm and supportive atmosphere for patients in a behavioral health setting
• Handle sensitive patient information with strict confidentiality (HIPAA compliance)
• Verify insurance, process claims, and manage billing inquiries
• Maintain accurate patient records and documentation
• Support providers and staff with administrative tasks as needed
• Respond to patient concerns with discretion and compassion

Qualifications:

• Previous experience in a medical office (behavioral health experience preferred)
• Strong experience with medical billing, insurance verification, and claims processing
• Excellent communication and interpersonal skills with a compassionate approach
• Ability to handle sensitive situations professionally and empathetically
• Proficiency with electronic health records (EHR) systems and standard office software
• Strong organizational skills and attention to detail

 

Call us at 423-479-1720

Or come see as 213 Ocoee Crossing, Cleveland TN 37312

Apply Now