Technical Support I

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Located in Colorado Springs, CO

Salary: $24 - $27

 Now Hiring: Technical Support Analyst I 

🕒 Schedule: Monday–Thursday — 32 hours per week 
💰 Pay: $24–$27 per hour (DOE) 

 

About the Role 

We’re looking for a motivated, hands‑on Technical Support Analyst I to join our team! This is an entry‑level opportunity perfect for someone ready to grow in the IT field while enjoying a flexible four‑day workweek. You’ll assist customers, work with hardware and software, support imaging, and play a key role in keeping our technology running smoothly. 

  • OS Imaging: Build and update OS images, apply patches, ensure hardware compatibility, and customize images as needed.
  • Device Deployment: Replace and configure desktops/laptops, coordinate delivery with users, verify functionality, and update records.
  • Repairs & Support: Perform hardware repairs, software installs, system rebuilds, user profile backups/restores, and handle warranty claims.
  • User Support & Projects: Provide walk‑in technical help, assist with new technology rollouts, document processes, train users, and securely wipe and dispose of equipment.

Who This Role Is For 

Ideal for individuals with hands‑on experience with support, hardware, imaging, and project work—while receiving guidance and opportunities to grow.  

What You Bring 

  • Intermediate technical and troubleshooting skills 

  • Solid judgment and decision‑making ability 

  • Familiarity with Microsoft Office and standard software tools 

  • A positive attitude and eagerness to learn 

Why You’ll Love Working Here 

  • Four‑day workweek (Monday–Thursday) 

  • Competitive pay 

  • Supportive, training‑focused team environment 

 

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Express Office: Colorado Springs (South)
2360 South Academy Boulevard
Colorado Springs, CO 80916
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